HOSPITALITY

Your day will include preparing and serving meals and snacks, taking resident meal orders, providing beverage service, setting the dining room, as well as cleaning and restocking the kitchen and serveries.
We know that food is one of the most important parts of our residents' life in care. The Food Services Assistant plays a key role in delivering on our commitment to provide six nourishing, flavourful meals and snacks for residents every day.
This role provides the variety of both back of house food preparation and front of house service delivery.
An opportunity to hone your skills as a talented hospitality professional or to launch your hospitality career.
As a Food Services Assistant you will be responsible for:
- Assisting with food preparation and severing of meals
- Providing excellent customer service to our residents in all areas.

You'll understand that the way to a person's heart is through their stomach, and that starts with a breakfast that is so good our residents want to get up for it. 
Your day starts early with the preparation and service of breakfast and morning tea.  You'll get lunch underway and support the Head Chef with lunch service.
In this role, you'll make a significant contribution to resident wellbeing by creating a delicious, high energy, high protein breakfast every day which is so good that residents want to get up for it.  As Demi Chef you'll have opportunities to lead the food service throughout the morning and provide culinary support for the Head Chef. An opportunity to show your skills and develop further.
As Demi Chef, you will be responsible for:
- Full time position - weekday & weekend shifts
- Working hours typically 6am - 2pm
- Contribute to the creation of the seasonal menu
- Create nutritious meals and snacks in line with the food services program
- Deliver food services in line with food safety program.
- Reporting directly to the Head Chef.

Your focus on people and relationships means you're always thinking about ways to surprise and delight our residents with amazing food.
In this role, you'll make a significant contribution to resident wellbeing by creating a delicious, high energy, high protein meals. You're a maestro in the kitchen and not afraid to step front of house to finesse the dining experience during service. As Sous Chef you'll have opportunities to lead the food service for at least 2 days a week. A great opportunity to grow your leadership skills and lay the foundation for a move into a Head Chef role in the future. 
With you on the job, no-one misses out. You’ll make it your mission to fuel every culinary fancy – from stand-out snacks to plating up deliciously wholesome mains, you'll meet our resident's complex dietary requirements whilst championing overall meal enjoyment. 
As Sous Chef, you will be responsible for:
- Full time position - weekday & weekend shifts
- Contribute to the creation of the seasonal menu.
- Create nutritious meals and snacks in line with the food services program.
- Deliver food services in line with food safety program.
- Create enjoyable food experiences for customers.
- Oversee the meal service and Mise en place.
- Creating hero moments for our customers.

You don’t just need to run a kitchen – you need to have an eye for detail in costings, the management of supplier relationships, food safety and compliance. 
As Head Chef, you will be responsible for:
- Creating your seasonal menu in consultation with residents in the care community.
- Creating nutritious meals and snacks in line with the food services program.
- Create enjoyable food experiences for customers.
- Ensure detailed compliance with the food safety program.
- Oversee and manage the creation and delivery of meals and events.
- Create and deliver of outstanding food events.
- Full accountability for the food experience and hospitality operations in the care community.
- Create hero moments for our customers.

Your passion for excellence and quality in our Care Community food operations and meal experience is second to none. Everyone around you is energised to support our residents to live meaningful lives.
Working in collaboration with leadership teams in our Care Communities across your region and nationally with the Operational Excellence Team, you support Care Community managers to deliver high-quality effective catering, laundry and cleaning services.
As you coach and guide the food Service Teams, you challenge the process using your strong communication skills and attention to detail to ensure that the Care Communities are compliant with legislation. Your dedication to the hospitality experience is demonstrated in how you champion change in our Care Community to ensure we are always providing best practice.
Your calm personality and friendly nature enables you to gain the trust of the team. The teams embrace accountability because they know that your intent is to support the Care Community with education, operational expertise and consultancy to maximise the hospitality operation.
As the Hospitality consultant, you guide your Care Communities to meet quality standards at the highest level to bring joy to those we care for.

Our Housekeepers work across cleaning and laundry departments. Your main role is to provide exceptional cleaning, laundry and housekeeping services at the Care Community to maximise resident wellbeing. Permanent Part-Time and Casual positions are available. There are a range of shifts available including, AM and PM. Weekday and weekend shifts are also available.
With a smile on your face and a sense of purpose in your heart, you take great pride in the work you do. You know how important it is for our team to satisfy our resident’s housekeeping needs.
Your attention to detail and high-quality approach towards your Care Community’s housekeeping standards contribute greatly to each resident’s well-being.
As a solution-focused team player, you know how to get the best out of those around you to help you resolve any housekeeping challenge you’re presented with.
You’re a compassionate team player who remains accountable for the work you do. You show respect for others in all our interactions and you strive for excellence each day.

Our Housekeeping Leading Hands work across cleaning and laundry departments. Your main role is to provide leadership & coaching to the Housekeeping team to deliver exceptional cleaning, laundry and housekeeping services at the Care Community to maximise resident wellbeing. 
In the Leadership Team Meetings and on the floor, you excel at advocating for clean and tidy environments for residents and visitors.  
Your leadership qualities come to the fore as you coordinate and deliver high-quality cleaning and laundry services for our residents in line with Opal standards.  Coaching the team to follow the Opal Way, you help deliver extraordinary customer experiences every day.
Your attention to detail and high-quality approach towards your Care Community’s housekeeping standards contribute greatly to each resident’s well-being.
As a solution-focused team player, you know how to get the best out of those around you to help you resolve any housekeeping challenge you’re presented with.
You’re a compassionate team player who remains accountable for the work you do. You show respect for others in all our interactions and you strive for excellence each day. 

Our Housekeeping Supervisors lead the cleaning and laundry departments of our large Care Communities. Your main role is to provide leadership & coaching to the Housekeeping team to deliver exceptional cleaning, laundry and housekeeping services at the Care Community to maximise resident wellbeing. 
In the Leadership Team Meetings and on the floor, you excel at advocating for clean and tidy environments for residents and visitors.  
Your leadership qualities come to the fore as you coordinate and deliver high-quality cleaning and laundry services for our residents in line with Opal standards.  Coaching the team to follow the Opal Way, you help deliver extraordinary customer experiences every day.
Your attention to detail and high-quality approach towards your Care Community’s housekeeping standards contribute greatly to each resident’s well-being.
As a solution-focused team player, you know how to get the best out of those around you to help you resolve any housekeeping challenge you’re presented with.
You’re a compassionate team player who remains accountable for the work you do. You show respect for others in all our interactions and you strive for excellence each day.

Your passion for excellence and quality in our Care Community food operations and meal experience is second to none. Everyone around you is energised to support our residents’ to live meaningful lives.
Working in collaboration with leadership teams in our Care Communities across your region and nationally with the Operational Excellence Team, you support Care Community managers to deliver high-quality effective catering, laundry and cleaning services.
As you coach and guide the food Service Teams, you challenge the process using your strong communication skills and attention to detail to ensure that the Care Communities are compliant with legislation. Your dedication to the hospitality experience is demonstrated in how you champion change in our Care Community to ensure we are always providing best practice.
Your calm personality and friendly nature enables you to gain the trust of the team. The teams embrace accountability because they know that your intent is to support the Care Community with education, operational expertise and consultancy to maximise the hospitality operation.
As the Hospitality Consultant, you guide your Care Communities to meet quality standards at the highest level to bring joy to those we care for.